A Message to our Customers Regarding Coronavirus (COVID-19)

At Service First Automotive, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. This means we have implemented extra preventative measures to protect our customers, teammates, and everyone who enters our centers to keep them safe and healthy. 

 

Each one of us is our own best defense against this virus. Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • Guests have two convenient options when getting an oil change service:
    • Relax in our comfortable, clean lounges while technicians service your vehicle. 
    • Stay in your vehicle and leave the work to us. Without ever having to leave your driver’s seat, our technicians will complete your oil change and email a digital inspection.
  • We can provide digital paperwork on all other services if you prefer.
  • The kids’ play area has been temporarily closed to ensure our facility remains clean and healthy for guests and teammates.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider. 

 

Thank you for your business and support.

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