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5

Awesome customer service

5

Love this place , wish there was one of these in Louisiana😍 but that’s ok I’m in Texas all the time 😁 I recommend this place to my friends all the time 👍

5

Great place and thank you!

5
Yelp

It was my first time visiting Service First, and it lives up to its name! I was met at the door by Tyler who walked with me into the indoor play area (which as perfect for my four-year-old and twin two-year-olds). After talking with me about what services I needed, feedback was timely and courteous. Service First has three types of Starbucks coffee selections, a separate waiting area with a large screen tv, and an iPad bar. When my kids became restless, the staff gave each of them a toy car to keep. This is the kind of place that's perfect for a SAHM. They really are attentive to your needs and understand the difficulties of hauling kids to get your car repaired/checked up. Afterward, my car was pulled up to the front, and I was given a personal lesson on how to properly use one of the cars features that I was having trouble with. I am beyond impressed with this place! I highly recommend it! Very honest, fast, and accommodating!

5
Yelp

I have NEVER experienced service like this place before! They have reinvented automotive service. Other local automotive centers better take notice the competition just got tough. The only thing I would say is bad, is that I want stuff to keep breaking on my car now so I can come hang out with the awesome staff... I wonder if they are hiring. Lol

Jesse, thank you for the awesome 5 star review! We are committed to changing the image of the automotive service industry, and we are glad to hear it's starting to show! And yes, we are hiring! Please visit sfautojobs.com/service-f…? to apply!

- Cypress - Spring Cypress
5
Yelp

Well, to start this out...I must say that I am the person that never returns after a bad experience with a location. It just doesn't make sense if you're shown poor customer relations. So, this time... I get to sing the Praise of this new location of Service First and their Incredible staff (Vladimir) on this occasion. I went in for a routine oil change but there was a problem. Come to find out it was my oil sensor light. It was very late in the evening so they shuttled my son and I home - after stoping off for some to-go food. - Sweet driver! They reached out to me throughout the morning and treated me with respect and gave clear concise information. They handled the issue graciously with a smile- offered me rides or a rental car and even drove my car to my home after not charging me one penny for their time and excellent service!! Thank you Vladimir, for taking care of your local folks- this is the way it's supposed to be!!! Go here and be treated very well! Tell them Sheri sent you!! Moms- clean play area, hot cocoa and Starbucks coffee...

Sheri, Thank you so much for your 5 star review!

- Cypress - Spring Cypress
5
Yelp

Where have you all been all my adult life? A dealership (the new modern dealership environment ) like feel without the dealership price!!! My first phone call was handled by Alex who is just as friendly and professional in person. Everyone I meet was friendly and professional when I dropped off my vehicle and when I went to pick it up! I got a great deal on my oil change and they even accepted a competitor's coupon. The air Filters were expensive but there was no charge for labor to put them in. I had called there other high rated auto shops and their pricing is about the same for what I needed done so why not go here, they have a kids play area with a huge slide a nice seating area Starbucks tea and coffee and two restrooms that most restaurants can't even come close to. I actually got more than I was expecting so I can't be happier!

We've been waiting for you Matt! Thank you for coming to see us, and thank you for the 5 star…

- Cypress - Spring Cypress
5
Yelp

The Spring Cypress location is amazing! It is a very nice facility and the Customer Service is A Plus! Our service manager Alex Torres is very knowledgeable, attentive and answered all of the questions we had about our car! He also made sure we had a ride home while they worked on our car! Awesome service and I highly recommend Service First Spring Cypress!!

Thank you so much for your recommendation Ericka! It means a lot to us!

- Cypress - Spring Cypress
5
Yelp

Excellent service. Someone greets you right away. Modern, comfortable waiting room (and dog friendly), good coffee, etc. Not your typical all masculine experience. Good at keeping you informed as to status and following up documentation by email. Overall very good experience.

Ann, we are so happy to hear you had a good experience with us! Thank you for the 5 star review!

- Cypress - Spring Cypress
5
Yelp

Best place for service! Friendly staff, comfortable waiting area with amenities, reasonable prices, and quick service times. Definitely recommend!

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