I found you by accident, but I will definately be a loyal returning customer. My service agent Dylan is pretty amazing. After I returned to inquire why my new tires were making an unusual sound that I could not pin point it's origination, Dylan stated, let's road test it. The drive was not revealing, so Dylan ask me to drive, as he observed & found it was the brake rotor Volvo had just replaced, right before I purchased tires from Caliber. I took it back to Volvo. The new rotor was found to be defective. If Volvo had been attentive & test drove my car, my valuable time would not have been wasted. I have contacted Volvo Corp. Dylan is such an asset & very customer service oriented. Please share these comments with this outstanding individual as he deserves.