Never thought an auto shop could be so, how do I say, not an auto shop. Everyone here is so friendly you have to pinch yourself. Plenty of amenities including plush sofas, TV, Wi-Fi, water bottles, Keurig Starbucks, iPads for checkout, and even a two-story jungle gym for kids!! They will also drive you to work if it's nearby and your car will be in all day. This place defies All Odds. They even gave my daughter some toys out of the box because she was bouncing around the walls wild. The front counter service is exceptional and they clearly explain everything and give you plenty of documentation. This place is amazing. I don't know how to explain how friendly, nice, and knowledgeable everyone is. It just feels like happy Neighborhood Place. Sure, some of the repairs are not that much cheaper than the Lexus dealership, but the overall experience and level of quality surely makes up for it. You get very transparent quotes and they take care of the cars so you know where your money is going. Give it a try!