Service First Automotive is now Caliber Auto Care

5

Been here a few times now. These people are excellent. They are very courteous and prompt with their service. They are also more than fair in my experience. I've taken my vehicle in to have a heat shield remounted and some trim replaced. They took care of both in just a few minutes a piece and only charged me for the parts. It may have been a quick and simple job for them, but I am very appreciative. I have not found many business that don't try to pull ridiculous mark ups on small jobs to try and get their money out of it.

Keith, thanks for the depth of this review. We are honored to serve this wonderful community, and valued customers like yourself. We hope we always make you feel this way each and every time you come in. Thanks again for the kind words.

- Spring - Louetta Rd
5

Clean... welcoming. Prices are just okay. Update: At first, Service First declined replacing an oem part on my car. They said to go ahead and bring it in and they would see if they could install it. They took me in immediately and within an hour or so they installed the part free of charge! They will get my business from now on. This was very unexpected and appreciated since I'm a disabled person and a veteran. I will be taking my car there for all its service needs.

Dave, we really appreciate the 5 star rating! We do our best to make sure our customers feel like they’re at right at home. We are always willing to take the extra mile to help our customers. We were more than happy to help you. Thank you for your service, and we look forward to seeing you again!!

- Spring - Louetta Rd
5

I always have a good experience here. The staff is honest and you always know what you’re paying for. The prices are reasonable but not the cheapest because the quality of service is not cheap. However, I’m more than happy to pay a tiny bit more to feel like I’m doing the right thing for the car.

Damon, thanks for the awesome review and honest feedback. Our goal will to be to make sure you always feel we’re being honest and transparent with you. Our prices are very competitive in the industry. We feel the difference is that we make sure you’re getting everything you need to stay safe on the roads. In order to do that, we never want to take a shortcut with your vehicle. We can’t wait to see you again, and thanks so much for the rating.

- Spring - Louetta Rd
5

Went back for correction oil change. Had the filter in stock. Completed work within quoted time frame. Very accommodating. Happy with the work performed and attentiveness of Staff and management.

5

This is one auto repair shop you wont dread going to. I really love this place. Great/friendly service, fair prices and really nice facility. They have free wi-fi, ipads for you to use, charging stations, complementary Starbucks coffee/tea & free water. They also have a play place for kids to play in while youre getting your car serviced. Most importantly, their restrooms are very clean!!! 😊👍

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional and attentive service with comfortable amenities were reflected in your experience. Should you need anything else, please reach out!

- Cinco Ranch
5

Very good oil change service done on both my vehicles.

Thank you for the 5 star review, Scott. We're happy to know our standard for exemplary service was reflected during the oil changes done on both of your vehicles. Should you need anything else, please reach out!

- Cinco Ranch
5

Best customer service I've ever received hands down. They are a very professional and informative establishment. I would recommend this place to anyone.

Thank you for the 5 star review and recommendation. We strive to provide professional and attentive service, and we're pleased to know this was reflected in your experience. Should you need anything, please reach out!

- Cinco Ranch
5

I've gone to Service First 3 times now and every time was the best experience I've had when dealing with my automobile issues. They treat you like a rock star! Auto repairs are a hassle but are inevitable, but going to Service First takes the sting out of waiting and you can trust they've repaired your auto correctly.

Thank you for the 5 star review, Erika. We know auto repairs can be seem like a hassle, but we're happy to know that we're always able help make your experience easier. Should you need anything else, please reach out!

- Cinco Ranch
5

I don't like auto shops, and I'm a serious car guy. This facility is immaculate, well staffed, and the older guys there know their stuff and are very courteous. What I really liked was that they told me a few other issues I had but put me under no pressure to get work done that wasn't an emergency issue. No hard sell. I have some wear on my break pads, and they told me that it'd be smart to go a little longer on them. So refreshing. Pricing seems fair, though I've only had an alignment performed at this point. I've used Christian Bros. for the past several years, but find them expensive. Good to have a nice shop like this in the neighborhood.

Ben, thank you for the kind words and thorough feedback. We are so happy to read that you have enjoyed our facility and professional team! We are happy to be your new neighborhood shop, and hope you will stop back in if there is anything else we can do for you.

- Cinco Ranch
5

At first, Service First declined replacing an oem part on my car. They said to go ahead and bring it in and they would see if they could install it. They took me in immediately and within an hour or so they installed the part free of charge! They will get my business from now on. This was very unexpected and appreciated since I'm a disabled person and a veteran. I will be taking my car there for all its service needs.

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