Service First Automotive is now Caliber Auto Care

5

I gave this place a shot and I was very impressed with the first class service and how clean it was. Cody was very friendly and emailed me a report of what was fixed and what the problem was. Thats a first and I love having that report. The staff all the way up to the courtesy driver were super pleasant. Its like the Chick Filet of auto repair, I will be going here for all of my car needs from now on. I just hope they keep up the awesome service and not get complacent over the years.

Thank you for the review, Muhammad! We are so pleased to hear that you received excellent service and were satisfied with your experience with us. We look forward to continuing to work with you and we hope you will recommend us to family and friends.

- Grand Oaks - Rayford Rd
5

Wow is all I can say! Tyler and the team at service first really went above and beyond to accommodate me and my daughter when my car was having issues. My husband works out of town, we had no other transportation, the stress was piling up and they drove us everywhere we needed to be to take care of our issue with our vehicle. They were so sweet to my child. They have an amazing facility to accommodate adults as children. They even gave me a teacher discount on my repairs! I can’t say enough about this establishment.

Thank you for the 5 star review, Sara. We strive to go above and beyond for every customer, and we're pleased to know this was reflected in your experience. We're happy to know you enjoyed our facility and accommodations while your vehicle was in for repairs. Should you need anything in the future, please reach out!

- Grand Oaks - Rayford Rd
5

I got an oil change here about two weeks ago. It is the nicest mechanic shop I have ever visited. They have a playground for kids and a small dog park. The staff was very friendly and gladly did my oil change even though they were closing in an hour. They even gave me an extra discount because it took close to an hour to complete. They suggested 2 other maintenance services which were very reasonably priced. I will definitely be coming back to get those services done and my future oil changes.

Casey, thank you for the wonderful feedback! We are so happy to read that you felt comfortable with us and enjoyed our tremendous service and value. We look forward to working with you the next time you are in need.

- Grand Oaks - Rayford Rd
5

Great team, wonderful facilities and easy to work with!

David, thanks for the recognition of the team. We’re proud of the efforts to satisfy valued customers like yourself. Can’t wait to see you again.

- West Woodlands - FM 1488
5

Very thorough, honest with integrity. Excellent service.

Joy, thank you for this review! AWESOME!! :) Our entire teams works very hard to accomplish exactly what you have written in your review. It’s an honor to be recognized as both hard working and honest. We feel they go hand in hand. Thanks for recognizing our efforts. Drive safely!

- West Woodlands - FM 1488
5

Great services ,location very accessible ,and knowledgeable staff,will definitely recommend to everyone I know

Haylow, thanks for the generous words in this review. We’re honored to have earned your trust and recommendation. Thank you so much!

- West Woodlands - FM 1488
5

I pulled on to get a break light fixed and I'm super impressed!! The people are beyond nice and the place is super cozy and clean!!! Great customer service!!! I'm so glad I stumbled in here!!

Melissa, we're glad you stumbled in here as well! 😉 We're even happier that you left here feeling exactly how you should feel, and that's a feeling of being 5-star worthy. We appreciate your kind words more than you know! Have a safe and wonderful weekend.

- West Woodlands - FM 1488
5

The absolute best people and service I have ever experienced. Being an Army retiree I have been stationed in a lot of places. I have visited service providers but never experienced great service and people like this!

Richard, what a great review! Thank you so much for the kind words. You've definitely made our day! We appreciate you sharing this with others. 😉 We hope to see you again soon. Have a great weekend!

- West Woodlands - FM 1488
5

Friendly and professional service. Glad to have them in the neighborhood!

Thank you for the awesome review! Please spread the word! -Josh H. Center Manager

- The Woodlands - Creekside
5

Eddie is always awesome and willing to help out when there is an issue. Took my 05 Silverado here for AC repair - turns out the compressor, and one actuator is bad. They fixed things, and AC is blowing cold. Fast forward to today... truck starts blowing hot again. Turns out 2 more of the actuators are out. They weren’t caught on the first diagnostic, but Eddie worked with me to remedy the issue. Nobody can ever catch 100% of problems, all the time, every time. That’s not a realistic expectation, and it’s something most consumers demand. What really matters is how those problems, issues, and mistakes are handled when they happen. Thank you Eddie for making things right, and thank you to all the kind folks at Service First. I’ll be back with other repairs in the future. P.S. ... reading a few of the negative reviews on here... To the guy with the transmission issue a week or so ago (Michael Harney): Transmissions go out. And they don’t magically go out when a shop repairs something in your AC line. Get educated about your vehicle and how repairs work before bashing these awesome people and leaving an uninformed review! Review #2 - 9/22/18 Javier and Josh helped me out up front this time - got me scheduled for brake service and a few other items my truck needed. Got me back on the road the same day, and provided rides to/from my home as needed. The courtesy rides at service first happen FAST. You won’t wait in a lobby for an hour here like you have to do at a dealership. If you need fast service, and a courtesy shuttle, pick these guys. They rock! Thanks again to Javier and Josh for their awesome service!

Thank you for your feedback and we're glad you had a great experience. Please spread the word. -Eddie T.

- The Woodlands - Creekside
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Spring - Louetta Rd (281) 719-5599, Champions - Louetta Rd (832) 559-5660, The Woodlands - Creekside (281) 516-7628, West Woodlands - FM 1488 (281) 789-7358, Grand Oaks - Rayford Rd (346) 831-0600, Cinco Ranch (832) 437-2287, Tomball - Spring Cypress Rd (832) 843-7645, McKinney - Virginia Pkwy (469) 545-0016, Plano - Hedgcoxe Rd (469) 543-1048, Fort Worth - Golden Triangle Blvd (682) 207-1039, Carrollton - E Hebron Pkwy (469) 986-1290, McKinney - S Custer Rd (972) 626-2822, Cypress - Fry Rd (832) 334-5980, Presidio Junction - Harmon Rd (817) 864-1927, Flower Mound - FM 407 (469) 540-9256, Saginaw - Basswood Blvd (817) 600-5705, Mansfield - Debbie Lane (682) 400-0762, Frisco - FM 423 (469) 430-0447, Hurst - Grapevine Hwy (682) 610-2999, San Antonio - Alamo Ranch Pkwy (210) 455-1645, San Antonio - Potranco Rd (210) 988-1330, Kingwood - Northpark Dr (346) 299-9691, Atascocita (281) 394-0251, Frisco - Coit Rd (469) 200-1226, Sienna Plantation - Hwy 6 (346) 567-4084, Towne Lake – Barker Cypress (346) 332-0388, Murphy - FM 544 (469) 907-4367, Fulshear – FM 1093 (281) 394-0307, Helotes - Bandera (210) 866-7563, Sachse (214) 978-4414, Arlington - W Sublett Rd. (682) 712-0964 For Assistance.