Service First Automotive is now Caliber Auto Care

5

Customer service is AWESOME! Everyone is so friendly and helpful! They have a very nice waiting room and are kid friendly! They also did a great job on my car!

5

Poor customer service, first car there with customer waiting and was told it would take 45 min to an hour for an oil change. Yes there was 1 car there ahead that was dropped off the night before no waiting customer for it, but was then told it would be at least an hour and half instead. I have gone here for oil changes many of times before and treated great. I will not be returning here or recommending anyone here. After writing this original review above, less than 30 min I receive a phone call from Austin asking me what happen. They took care of the situation and appreciated me giving them a second chance. I also go to meet the owner and several other managers from other stores. I tell you what they have great customer service and willing to take care of you. I wan to thank everyone here for taking care of the customer and not just letting it go. Thanks

5

I came in for an oil change about a week ago as a first time customer and Austin gave me excellent customer service. I had a few questions about the maintenance that would be do on my car in the future (it's a new car). Adam helped me with the questions I had and was extremely friendly and knowledgable. As a first time customer I felt that Austin and Adam made me feel very welcomed and invited!!!! After the service I received I will definitely be returned with both my vehicles. Also the Starbucks coffee is a plus.

5

My first time here, I brought my Mazda in for a state inspection and the service was so good I immediately thought of them the next time I needed work done on my vehicle. Both visits were quick, everyone was friendly, and I felt well taken care of throughout the experience.

5

Just an update this company still does not disappoint! This time I had to have a bit more work done on the car and they were just as friendly and helpful is the first time. They were able to troubleshoot and gave me a great estimate and then complete the work all within 24 hours. What's best is that they have a shuttle service has a very friendly driver- Jonathan. He was chatty and pleasant and drives you home so you don't have to waste half your day waiting for your car. to me...that's gold!

5

Always amazing service, they are super quick and very trust worthy! I can't believe I was lucky enough to find this place. I have been coming to them for the last two years and have never been disappointed by the actual service or customer service. Brian helped me out so much today, so happy y'all exist! Thank you Service First!

5

Staff is very friendly and greets you right away. The waiting area is comfortable and accommodating to those with children, as there is a play area. I have brought my Lexus here a few times now to avoid dealership prices and they've done an excellent job on the minor upkeep things I've had done. (Oil change, inspection, other fluid changes).

5

Stopped here for an oil change while on lunch one day. The service was awesome and the facilities and waiting area were really nice so I expected to pay for that with the price of the oil change. Believe it or not the price was just about the same if not cheaper than your typical standalone oil change center. The tech working on the car came out to talk to me about my filters and other parts of my car but let me know that things were in good condition and did not try to sell me anything unnecessary. I was there for 30-45 minutes but it was very busy when I walked in so not bad at all. I will definitely be back.

5

Went for the first time for an oil change. Quick service and reasonably priced. Very comfortable setting. Employees are welcoming and professional. Worth the drive from Magnolia.

5

This is the best place ever. I have been coming her for over a year. I have had repairs to oil changes and have been more than happy.

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