Texas Auto Repair with Caliber Auto Care


EnglishSpanish
5

Edit: Why I gave them 5 stars. Hello, Service First is now my go to shop for all our vehicles maintenance needs. And I will tell you why, (caution: long read) I religiously bring my wife's car to the dealer's shop, every time, all the oil change and maintenance check are all performed by them. And the last time I brought it there, they told me that they would need to charge me an additional $500 to check a massive oil leak on the engine, that is on top my bill and any items that may need to be replaced from the result of the pressure test. According to them, they discovered a massive leak while performing an oil change. I didn't buy it, I told them finish the oil change, which they did, and I'll have the car check else where. I brought the car to Service First (Louetta cor Ella St.) and was assisted by Mr. Alex Torres he was very helpful, I noticed that they are not fond of using any pretentious words that will/might confuse you, unlike any other shop. Anyhow, I relayed to him what exactly the dealership told me, then he thoroughly explained to me what needs to be done. They cleaned the underside of the car to trace/asses any leaks. They even send pictures of the before, during and after their testing, which I really appreciate. Then, after thoroughly cleaning it and performing a series of test, it turns out, there were no leaks at all! He told me that they cannot find any leak source that can cause the engine oil to leak. He even told me to go back at their shop if I noticed otherwise. Now I am thinking, probably someone from the dealership accidentally poured oil to my engine compartment during the oil change and wanted to charge for labor to clean the engine up. I am not sure about that, but one thing I am certain, I will no longer go back to that dealership nor purchase any vehicle/services again from them. Ow and I highly recommend Service First, hands down.

Rogin, thanks for your generosity. We appreciate your business, and apparently you appreciated what we did in exchange. Thank you for sharing your experience and choosing Service First for all your service needs! We look forward to giving you exceptional, 5-star worthy experiences for years to come! Drive safely.

- Spring - Louetta Rd
5

I have been taking my vehicle here for years. I have always had great service and friendly people. They go above and beyond by photographing your vehicle to show you things that they find or notice and then they even email you a report with a summary! That is top notch.

Chad, thank you for your fantastic review! We alwas encourage our employees to go above and beyond for our customers, and we’re happy that they did just that. Thank you for recognizing our efforts. We hope to see you again soon.

- Spring - Louetta Rd
5

I took my 2011 Honda CRV in for an oil change. Normally, I would just go to the dealership, Honda of Spring , because that's where I bought my car. Since Honda of Spring now charges almost $60 for low grade synthetic oil change I thought I would shop around. Upon arrival I was told it would be at least an hour wait to have my oil changed. It was 3:15 pm when I arrived. I felt bad for the guy because they close at 4, but I really needed the oil changed (@15%). I was back on the road with the oil changed by 3:50 p.m. . Thank you Service First for a job well done!

Diane, our customer’s time is always a priority. We are so glad you allowed us to prove that. Thanks for taking the time to mention it here in this review. We’re honored to have earned your business, and look forward to earning it for the long term. Thanks for the 5 stars.

- Spring - Louetta Rd
5

I took my 2011 Honda CRV in for an oil change. Normally, I would just go to the dealership, Honda of Spring , because that's where I bought my car. Since Honda of Spring now charges almost $60 for low grade synthetic oil change I thought I would shop around. Upon arrival I was told it would be at least an hour wait to have my oil changed. It was 3:15 pm when I arrived. I felt bad for the guy because they close at 4, but I really needed the oil changed (@15%). I was back on the road with the oil changed by 3:50 p.m. . Thank you Service First for a job well done!

Diane, our customer’s time is always a priority. We are so glad you allowed us to prove that. Thanks for taking the time to mention it here in this review. We’re honored to have earned your business, and look forward to earning it for the long term. Thanks for the 5 stars.

- Spring - Louetta Rd
5

Incredible. Service First is the perfect name for the company. Very polite, thorough, trustworthy and quick. Can't remember when I've ever seen/heard customers being taken care of so well. Highly recommended.

5

Incredible. Service First is the perfect name for the company. Very polite, thorough, trustworthy and quick. Can't remember when I've ever seen/heard customers being taken care of so well. Highly recommended.

5

Very pleased. Got my AC recharged and blowing COLD air again! Also pointed out another item that needs attention. Very fair pricing, less than the dealerships. I'll definitely go back and highly recommended them. I felt with Daniel Delaney. Very courteous.

5

I went for my first time to this place only because of yelp. Didn't know what to expect but everyone was very nice and explained what my car ac was the problem. I enjoyed this place because of the people and them fixing my car without getting scammed.

4

Good

Celso, thanks for the 5-star review. While being labeled as good never hurts, the five stars makes us feel great. Thank you!

- West Woodlands - FM 1488
5

From my arrival for an oil change to my departure the staff could not been friendlier or more helpful!!! Very thorough on the servicing of my car with patient explanations to my questions on their work and suggestions. A very pleasant experience from beginning to end!! Great coffee bar too!! Wi-Fi and charging stations made the time pass quickly & restore my phone!!! Definitely will return.. service like theirs is rare nowadays!!!

Angela, thanks for saying all the cool stuff about us. We hope our attention to your happiness comes off as rare because we are striving to set the bar. Thanks for all the detail and we look forward to seeing you again soon.

- West Woodlands - FM 1488
Caliber Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Arlington - W Sublett Rd. (682) 712-0964, Atascocita (281) 394-0251, Carrollton - E Hebron Pkwy (469) 986-1290, Champions - Louetta Rd (832) 559-5660, Cinco Ranch (832) 437-2287, Cypress - Fry Rd (832) 334-5980, Dallas - N. Central Expy (469) 909-6050, Flower Mound - FM 407 (469) 540-9256, Frisco - Coit Rd (469) 200-1226, Frisco - FM 423 (469) 430-0447, Fort Worth - Golden Triangle Blvd (682) 207-1039, Fulshear – FM 1093 (281) 394-0307, Grand Oaks - Rayford Rd (346) 831-0600, Helotes - Bandera (210) 866-7563, Hurst - Grapevine Hwy (682) 610-2999, Kingwood - Northpark Dr (346) 299-9691, Mansfield - Debbie Lane (682) 400-0762, McKinney - S Custer Rd (972) 626-2822, McKinney - Virginia Pkwy (469) 545-0016, Murphy - FM 544 (469) 907-4367, Plano - Hedgcoxe Rd (469) 543-1048, Presidio Junction - Harmon Rd (817) 864-1927, Sachse (214) 978-4414, Saginaw - Basswood Blvd (817) 600-5705, San Antonio - Alamo Ranch Pkwy (210) 455-1645, San Antonio - Potranco Rd (210) 988-1330, San Antonio - Wurzbach Rd (726) 201-3720, Sienna Plantation - Hwy 6 (346) 567-4084, Spring - Louetta Rd (281) 719-5599, The Woodlands - Creekside (281) 516-7628, Tomball - Spring Cypress Rd (832) 843-7645, Towne Lake – Barker Cypress (346) 332-0388, West Woodlands - FM 1488 (281) 789-7358 if you have any issues in accessing any area of our website.