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5
Google

In short, Amazing service. Quick. Reasonable prices. Friendly. When unfortunate events happen right near the holidays it can be very stressful. Starting right from walking in the door it really was service first. Nicolette took a look at my wheel (I had hit a curb) and was very realistic about what might need to be done but I needed to leave it over night which I wasn’t expecting. I used their shuttle service and they took me to work. It’s my busiest time for work so I can’t get to the phone very often or at all to take a call the text service was amazing Nicolette relayed the necessary information through text and email and was very understanding of my work situation. I approved the Necessary repairs and it was ready by 5 the next day. I was still at work and was back to work early the next day which interfered with me being able to pick up my car. They took the time to bring my car to the woodlands mall around Christmas props to Shane for parking it for me and bring the key to me. I am so thankful and appreciative they made an unfortunate event not so bad in the end. If I could put 100 stars I would. And I’ll be seeing them soon for my regular oil change!

Kelley, we really appreciate the kind review! I know this is very stressful for you, but we’re here for you! We’ll have your back no matter what and we were happy to help you with all your needs. We hope you have a fantastic holidays. Drive safe!

- Spring
5
Google

Wow, this place is awesome! The minute you walk in you are treated like you are special. Awesome amenities and drinks are offered free of charge. The service is fast and professional. I will definitely come back here again.

Thank you so much for your review! Please spread the word! -Cody S. Center Manager

- Grand Oaks – Rayford
5
Yelp

I can't tell y'all enough how awesome my experience at Service First was. It was my first time there, but I was treated like family by every single person I encountered. It honestly didn't even feel like I was in a mechanic shop. I was immediately greeted and helped by Meghan and Kelly, who were both very welcoming and friendly. Connor later came out to show me their recommendations for my car and was very nice and informative, but was not pushy in any way (as a woman, this is something I've had to be cautious about at other mechanic shops in the past). The waiting room was so warm and homey, especially with the coffee machine and comfy chairs. Loved the cute Christmas tree. :) I went in for an oil change and inspection and was in and out in probably about an hour, even though they had a waiting room full of other customers and appeared to be very busy. 10/10 overall, and will definitely be returning when needed.

5
Yelp

Gorgeous place and quick work! They worked on my friend's car while we waited and the waiting area was really clean and decorated nicely. The people who work here are very nice as well!

5
Google

this place was awesome! as a woman i always hate going to get my car looked at. i was greeted with a smile and given specific details with pictures on what was being done. VERY nice staff! this is my new car shop!

Thank you so much for your feedback! We the lead the industry in providing digital inspections. Please spread the word! -Robert H. Center Manager

- Cinco Ranch - S. Mason
5
Google

What a cool place to get your car serviced! Very clean, really big flat screens with the biggest always on ESPN, a Starbucks coffee station and so much more. Very nice people greet you and you can always count on their mechanics to do a great job at a fair price. Keep up the good work and I’ll keep coming back!

Thank you so much for your awesome feedback! Please spread the word! -Robert H. Center Manager

- Cinco Ranch - S. Mason
5
Google

Awesome service and knowledgeable staff!

Thank you so much for the five-star review, Shari. Having an excellent staff that is knowledgeable is why we are here. Please let us know if we can help with anything else!

- Grand Oaks – Rayford
5
Google

Excellent work!!! Professional staff Quick service Going back

Monica, thank you for the kind words on your experience with us and our service team. We are happy to read you enjoyed working with us, and we welcome you back for auto maintenance and service needs!

- Grand Oaks – Rayford
5
Google

Great service, the place has a play ground for kids, pets area and tablets with internet available when you are waiting.

Providing great service with excellent accommodations for our waiting gusts is why we are hear. Thank you for the great review, Danielle!

- Grand Oaks – Rayford
5
Google

Originally posted a two star review, manager Cody reached out and contacted me requesting to allow them to correct the situation. Recently took car back, Mike as well as rest of team really went above and beyond what most mechanic shops go to earn my business and they did. Actually saved me quite a bit of money, thanks guys. Very impressed,

Hi Romeo, thank you for your feedback. It’s unfortunate to hear about your experience and I am discussing this with my team. We recognize that there is a public mistrust of mechanics and each day Service First works to build trust through transparency to change the image of the automotive service industry. I will attempt to reach out to you to resolve this situation today. Thank you again for your feedback. – Cody S. 346-831-0600 [email protected]

- Grand Oaks – Rayford
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