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5
Yelp

Went back to Service First recently to have my Enclave looked at, the heater quit working. They are always fair and honest. Car is always ready when they promise, great place, super friendly service. Be back soon for my next oil change.

5
Yelp

They are not the cheapest but you get what you pay for, especially when it comes to car repair/service. They have always been honest and friendly in my half a dozen or so encounters. I'll gladly pay a bit more to get top notch service.

5
Yelp

I have used these folks a couple of times because they are close to my house. They are always friendly. The service is good. And the free water, coffee, wifi & car wash don't hurt. But what prompted me to write a review was a result of my last visit. I had gotten work done with them 9 mo. previous to this latest event. This latest...I found myself broke down in Midtown. The problem was similar to the last that they had fixed, but could have been different. I got a tow from Midtown all the way to Spring, thinking that they were familiar with the vehicle, maybe they would be best to look at it. I am glad I did. They investigated the problem and corrected it free of charge, because it was related to the previous issue. They then reimbursed me for my tow costs. Very refreshing to find someone willing to admit a wrongdoing, shortcoming, or accident. They could have very easily told me it was an unrelated issue or a new issue...or any damn thing and then charged me for their time. Instead, they owned it and made it right, with absolutely no fuss or prompting. Their honesty earned my trust and loyalty.

5
Yelp

I've been coming here since they opened, about 3 years ago and have always received outstanding service. The guys in the front are very knowledgeable and I've never had a problem with their work. I've had oil changes, front end work, even a transmission change. They have always gone the extra distance when searching for solutions or parts. The waiting area is very comfortable with amenities like free Starbucks and water and a bank of iPads at a bar for your entertainment if you have to wait. Fast oil changes and a car wash. Look for the huge American flag at Louetta and Ella.

5
Google

Great company name for what is provided! SERVICE FIRST! Not only is the staff here freindly and personable, they know more about my car than I do, I drive a 2011 Mustang GT and i know EVERYTHING about my car. Never have a been to a place that cared as much about the customer as they do about the car, they make even a simple oil change personal. They recomended a oil product to me 9 months ago, and I could not be happier .... the money I save is always a bonus. I am a Service First Customer for life.

5
Google

HONEST!! The Discount Tire guy told me that I needed an alignment. Took it to Service First and they said that it was already aligned and didn't charge me anything for the check. They even washed my car for free. Turns out that I just don't rotate my tires enough. I have found a new home for my auto repair and service needs.

5
Google

This was my first experience with Service First and I was impressed. The service was GREAT! Nathan and all of the staff were attentive, supportive, and a pleasure to work with. I will be coming back with all future issues. Thanks again.

4
Yelp

Outstanding customer service, tons of amenities, but you will pay for it. I'd return simply because of the customer service and they get the job done right the first time.

5
Yelp

Been there twice. First time was to have my transmission fluid changed. I bought some Amsoil fluid and the distributor suggested this place to have it changed. I called an was fit right in. Very fast service with the BG machine. The second time was for an alignment. Turns out my truck had minor damage due to an accident and would not align 100%. They worked about 45min on it. They did not charge me since they could not get it right. I will absolutely be back for all my maintenance. It also looks like they use decent oil and filters on the lube side.

5
Google

Very awesome! Went to Driver's Auto down the road and was told i needed over a thousand dolloars worth of repairs on my car. I went to get a second opinion and im so glad i did. I went to Service First and they lived up to their name. Not only did they tell me their opinion but they had 2 different people looking at it and SHOWED me the areas of concern. Oh and i might add that they were cheaper. Now im afraid of commitment so it will take a few more trips but they may have made a customer for life out of me. Thanks a lot Nate!

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