Texas Auto Repair with Caliber Auto Care

After reading the mostly positive reviews this place has on Yelp, I decided to take my vehicle there. I had been having issues with my car overheating, and needed it fixed asap. I've had a lot of work done on my car, and never felt fully satisfied with the result, so I decided to try to find a trustworthy and quality place to have my car repaired at. I got there 30 minutes before my appointment, and they were able to see me right away. The people at the desk were super friendly, and they listened to what I had to say carefully and asked lots of relevant questions. They ran several checks on my car to diagnose the issue, kept me updated on the progress of their checks, and came back to me with various options throughout the process; very different (in a good way) from my previous repair experience where I would drop my car off and not hear anything back until they're ready to see my credit card. Everyone there, from the mechanics to the associates at the desk, were incredibly friendly and made sure that I was a priority. My repair ended up being pretty serious, and took the entire day. Since I'm a freelancer, I only need my laptop and a power outlet to be productive, so this didn't end up being an issue for me. They had lots of super comfortable chairs (not the typical plastic chairs, they were leather and cushiony), wall outlets, usb charging stations, iPads for visitor use, wifi, coffee, and bottled water. And because my repair took so long, they gave me lunch recommendations from the area, took my order down, and ran by a local restaurant and paid for my lunch. I hadn't planned on being there for the entire day, but they were so friendly and accommodating that it ended up being a pleasure to stay there. They truly went above and beyond to make my experience memorable. Despite misfortune bringing me there, it was a painless and positive experience, and I would recommend them to anybody looking for a reliable place to have their car repaired. The rest of my auto repair experiences involve sitting in a small, closet like waiting room, listening to the Food Network in the background while desperately trying to adjust to a comfortable sitting position, wondering when I will find out what is wrong with my car and how long it will take to be fixed. I will definitely be doing business with First Service again, and I'm grateful to them for a job well done.

Friday the 13th struck hard this year. The cv axle on my Honda Pilot was making lots of noise for my wife in the morning. I had asked her to go here first, but she was in a different part of town. She decided to take it to a different shop due to the noise. She called and gave me that shops quote. I asked her to go to Service First for a second opinion. My wife dealt with Kyle and Cody at different parts of the day throughout the process. They gave their opinion and the quote. The actual quote was $100 cheaper than the other shop with a better warranty. My wife was not completely comfortable with what she was hearing, so she called me to speak with Cody. Cody was the utmost professional. He was willing to email the quote and send pictures if needed. He was honest about the assessment and to what level things should be prioritized. My wife and i were impressed with the appearance of the shop, cleanliness and overall professionalism of all the staff. We had moved to the area about 7 months ago, i now have a shop i feel i can trust for my future repairs on both of my vehicles. Cody made us feel like we were friends. Thank you cody and the staff at Service First.

Friday the 13th struck hard this year. The cv axle on my Honda Pilot was making lots of noise for my wife in the morning. I had asked her to go here first, but she was in a different part of town. She decided to take it to a different shop due to the noise. She called and gave me that shops quote. I asked her to go to Service First for a second opinion. My wife dealt with Kyle and Cody at different parts of the day throughout the process. They gave their opinion and the quote. The actual quote was $100 cheaper than the other shop with a better warranty. My wife was not completely comfortable with what she was hearing, so she called me to speak with Cody. Cody was the utmost professional. He was willing to email the quote and send pictures if needed. He was honest about the assessment and to what level things should be prioritized. My wife and i were impressed with the appearance of the shop, cleanliness and overall professionalism of all the staff. We had moved to the area about 7 months ago, i now have a shop i feel i can trust for my future repairs on both of my vehicles. Cody made us feel like we were friends. Thank you cody and the staff at Service First.

They plugged up my tire with a nail in it for free! Fantastic staff, friendly and quick. I recommend them!

Love the play area! It makes time go by quickly for the little ones. Courteous and professional staff that you can trust. Nice atmosphere.

Eddie and the team treat you like family! First class service and clean and comfortable customer lounge. I would never go anywhere else.

My Acadia had been making a loud noise on and off for weeks and then began to start smoking one morning after I picked up groceries. I called around a few local places in Magnolia and no one could get me in. I called Service First based off its great reviews and I’m so glad I did. Cody answered the phone and said I could bring my car in immediately. Once I arrived, Cody was so helpful and reassuring. My car ended up having several things wrong with it and they were very forthcoming with pricing. No hidden costs which I appreciate! My car was fixed in a day and a half which in my option is extremely fast for automotive repair. I highly recommend Service First!! They truly care about their customers and provide top notch automotive service!

My Acadia had been making a loud noise on and off for weeks and then began to start smoking one morning after I picked up groceries. I called around a few local places in Magnolia and no one could get me in. I called Service First based off its great reviews and I’m so glad I did. Cody answered the phone and said I could bring my car in immediately. Once I arrived, Cody was so helpful and reassuring. My car ended up having several things wrong with it and they were very forthcoming with pricing. No hidden costs which I appreciate! My car was fixed in a day and a half which in my option is extremely fast for automotive repair. I highly recommend Service First!! They truly care about their customers and provide top notch automotive service!

Kudo's to Adam for taking such good care of my daughters A/C. The fact that you kept it overnight to see if it leaked further was really considerate. Thanks!

Excellent customer service! Tended to my needs and answered all my questions. Happy to find a place nearby where I feel comfortable taking my vehicles to when needed.