Texas Auto Repair with Caliber Auto Care

The best customer service and friendly people. They give back to community in such amazing ways

I had a bad experience getting my oil changed at this Service First location...BUT they recognized the problem and made it right. Excellent responsiveness and customer care. Would recommend and I will be returning. Long story short, I waited for 2 hours with my 3 year old to get oil changed on my foreign model car. They incorrectly informed me they had all parts but did not. The wait wasn't fun but the service was given completely free and when the part was in (later the same day) they came to my house, picked up my car, changed filter, and returned. Wow.

I have used Service First from there beginning. I am in the service industry and travel all over the country. I have had so many horrible experience with shops lying and doing bad work. Service First has always in my Experience put the Service of the Customers and the Vehicle First. They have always strived to be professionals. I have confidence in there shop like no other I have ever visited. Great Job! Thank you

Amazing people and they exactly know what they are doing! This was my first time to the shop and I had a vibration issue with my car. I was received by friendly staff and was looked after immediately. They found the issue and did not even charge me the diagnostic fee!

I had a wonderful experience here. They have a comfortable environment, refreshments and I was greeted with a smile. I got an oil change, they topped off my fluids, checked my tire pressure and even recommended that I have my inspection done soon. Also, I was surprised with vacuumed floorboards! This is an excellent shop.

My first visit today. Very clean comfortable waiting area. I was in and out in 30 minutes. Everyone was extremely friendly with absolutely NO high pressure tactics which is the reason I stopped going to my usual oil change place. They will start getting my business from now on. Great price as well.

I've been here a few times and always have a great customer service experience. They really know what they're doing and do it quick. The only downside I can even mention is that their pricing tends to be higher than other automotive service companies, but not by much and their customer service more than compensates for any increased prices. The addage, you get what you pay for, certainly applies here and you get the best!

I have to say I have had the greatest experience with Service First. Nathan was our service advisor and he definitely went above and beyond any of my expectations. Service First normally goes above and beyond, but this time was amazing. I took my vehicle in for a check engine light, and something was wrong with the fuel emissions system. My vehicle ended up being at Service First for about a week, because they couldn't figure out what was going on. They would fix one thing, run the computer diagnostic and another would come up. We had a warranty and Nathan was our front runner in making sure that the warranty covered all the parts and labor needed. On one of the days Nathan even picked me up at work and he himself drove me to Enterprise to get a rental (covered by them) because Service First didn't like me being inconvenienced by not having a vehicle. Once my vehicle was fixed, Nathan followed up with me to make sure that nothing else had come up. Their customer service is amazing and would recommend them over and over again.

I got an oil change here about 3 months ago, came back here and wow the Customer service here is so welcoming! That alone will make me keep coming here!! I just felt the need to let people know of the great service I got here! My car takes full synthetic oil which usually cost around 80 bucks I got it done here for like $39 that's very affordable and saved me money. Everyone here is always so kind and the staff was very professional and they know what they're doing I highly recommend this place. I'm a returning customer and service is still superb! Thanks Service First!!!

Easily the prettiest car service facility I have ever been to. Came here based on the reviews, and it's very easy to see why. Their customer service is astounding. They really want you to walk out happy. They immediately opened the door for me and offered fresh Starbucks coffee. Who does that? Great job, guys. I'll be coming here from now on. I highly recommend you check them out.