Texas Auto Repair with Caliber Auto Care


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5

Love it so much here! Both times I've visited recently they have been so sweet. They have water and Starbucks coffee. I had my 1 year old with me so I was happy to see they had a closed off play area to keep him entertained and busy while we waited. I went in for a oil change and they did some checking around to make sure everything else was okay. They did find 2 hiccups and offered a solution but I said I'd come back and they were very understanding. Not pushy and excellent customer service! When we left the front desk girls noticed my son loved cars and gave him one to keep. I wish I didn't have to move 3 hours away because I would continue to come here for every service I need. However I will definitely be recommending to ALL my friends, family and co-workers. Oh and you also get a free car wash card for every service you get with them! Thank you so much!! Sincerely, One very happy customer

5

I just moved to the area about 2 months ago. It was time for my oil change. I am sure everyone knows how hard it is to find a good repair shop, but this one is great. I was so nervous about a new shop. They took care of my in about 30min, but then took the time to talk to me for another 15min about my fuel economy. I was so impressed, and I will now go here for all my repair needs. When I told them the shop I used before they didn't try to bad mouth them, but only said they were glad I came there.

5

It's great to have a car service center that you can trust. We have just moved, so we went to them to get our license plates fixed. We also needed to replace some parts in the car. While they did make a mistake in estimation and ordered the wrong parts the first time around, they were quick to accept and inform me. They refunded the extra money they had charged, reminded me of my appointment, and did a quick job when I went in. Everyone was very attentive and I saw the service staff come and explain things to customers in great detail. They also have a little play area for kids. I will definitely be going here every time my car needs help.

5

This is my first time experience and all I have to say is.. EXCELLENT CUSTOMER SERVICE! The staffs were so helpful and professional. Price is reasonable. The wait time is on point/waiting area is clean. Comfy seats! Oh, and free coffee etc. I will definitely be back for an oil change. Also, FREE CARWASH with any service! I love it!

5

Highly recommended! I went here today prepared for someone to try to screw me out of money somehow bc I am a woman, surprisingly it didn't happen. The employees here were very friendly & helpful, but more importantly the cost for services was super cheap. My husband & I will be going here for now on.

5

The best spot to get your car fixed.

5

I only came for an inspection, but the staff was so friendly and helpful that I would recommend this location to anyone just based on their customer service! I will definitely be back if my car needs any work done!

5

I can't recommend this place highly enough. We were on our way to meet friends of our son at the nearby park when our van started making an awful noise. My husband quickly figured out that a bolt under the car was missing or broken but with limited view he wasn't sure what it was for. We were over 20 miles from home and we didn't have the tools to do more. After some debate we decided to drive to a nearby auto repair shop rather than risking the long drive home. I've seen a lot of friends have really bad experiences with auto repair shops so I was nervous. I was just praying that it wouldn't cost more than a couple of hundred dollars since things have been tough lately. I talked to a friend who'd had what sounded like the same problem and he reassured me that they had only paid about $175 to get it fixed. When the mechanic got it up to look at it he told my husband that not only was 1 bolt missing but the 2nd one was loose. The bolts were holding the break caliper place (I think that's what it was called.) and if it had slung loose the car would have been badly damaged and we would have lost our breaks. Under those circumstances there was no way we would attempt to drive home with our 8 year old. They didn't have the bolt but called around trying to find one. When they did it couldn't be delivered until after 5 P.M. I was dreading hearing that if we wanted to repaired we would have to pay for overtime and mentally trying to figure out what else I could sell to cover the bills with our 3rd "emergency" expense in as many months. Trying to think of who we knew that might take my husband to pick up the part earlier... About 15 minutes later my husband called me back to tell me that the mechanic had found a bolt that could be temporally used in the place of the one that was missing (It wasn't as long as the other one) so he could go pick up the part. Not only did they not charge him for putting it in, they assured him that the temporary bolt would hold long enough for him to go home and put the new one in himself. To us that was a huge miracle right when we needed one most. I am not sure if they saw something in my eyes or what that made them decide to give us this monumental break, but we are so grateful. I have known many people who have had problems with auto repair places and this one could have easily taken advantage. I went from feeling beaten down to feeling lifted up and hopeful. That is something I never expected when we pulled in. So thank you! And if you are looking for a place to get a repair know that you won't be taken advantage of here.

5

Great service and an overall wonderful experience. Staff was friendly and educational. Definitely will be coming back on the next oil change.

5

Awesome service! I normally go to the one on Louetta, but this one is closer to my house. They were fast and were awesome at explaining what was wrong with my car. It's been open for about a year but it comes with the reputation of all the other Service First locations! Definitely will be returning!

Caliber Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Arlington - W Sublett Rd. (682) 712-0964, Atascocita (281) 394-0251, Carrollton - E Hebron Pkwy (469) 986-1290, Champions - Louetta Rd (832) 559-5660, Cinco Ranch (832) 437-2287, Cypress - Fry Rd (832) 334-5980, Dallas - N. Central Expy (469) 909-6050, Flower Mound - FM 407 (469) 540-9256, Frisco - Coit Rd (469) 200-1226, Frisco - FM 423 (469) 430-0447, Fort Worth - Golden Triangle Blvd (682) 207-1039, Fulshear – FM 1093 (281) 394-0307, Grand Oaks - Rayford Rd (346) 831-0600, Helotes - Bandera (210) 866-7563, Hurst - Grapevine Hwy (682) 610-2999, Kingwood - Northpark Dr (346) 299-9691, Mansfield - Debbie Lane (682) 400-0762, McKinney - S Custer Rd (972) 626-2822, McKinney - Virginia Pkwy (469) 545-0016, Murphy - FM 544 (469) 907-4367, Plano - Hedgcoxe Rd (469) 543-1048, Presidio Junction - Harmon Rd (817) 864-1927, Sachse (214) 978-4414, Saginaw - Basswood Blvd (817) 600-5705, San Antonio - Alamo Ranch Pkwy (210) 455-1645, San Antonio - Potranco Rd (210) 988-1330, San Antonio - Wurzbach Rd (726) 201-3720, Sienna Plantation - Hwy 6 (346) 567-4084, Spring - Louetta Rd (281) 719-5599, The Woodlands - Creekside (281) 516-7628, Tomball - Spring Cypress Rd (832) 843-7645, Towne Lake – Barker Cypress (346) 332-0388, West Woodlands - FM 1488 (281) 789-7358 if you have any issues in accessing any area of our website.